Returns & Exchanges
At Champs Luggage, we want you to travel with confidence, which is why we offer a 30-day window for returns and exchanges on all unused products in their original packaging. Our goal is to ensure your gear is the perfect companion for your next journey, or we will make it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and secure.
Pack Your Gear
Place your unused luggage back in its original box with all tags attached to prevent damage during transit.
Drop Off and Refund
Deliver your package to any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing