Returns & Exchanges

At Champs Luggage, we want you to travel with confidence, which is why we offer a 30-day window for returns and exchanges on all unused products in their original packaging. Our goal is to ensure your gear is the perfect companion for your next journey, or we will make it right.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and secure.

3

Pack Your Gear

Place your unused luggage back in its original box with all tags attached to prevent damage during transit.

4

Drop Off and Refund

Deliver your package to any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing